LOLA Website/Platform Refund Policy:

  • While LOLA strive to facilitate refunds to the best of our ability, the final decision lies with the Merchant. Kindly be informed that a refund made through LOLA is subject to the Merchant's own refund policy, the Merchant reserves the right to reject your refund request at their discretion. Please refer to the Merchant's specific refund policy for further details and eligibility criteria.
  • LOLA assumes no responsibility for any refunds declined by Merchant.
  • Subject to the approval of the Merchant and an applicable Merchant Account Service Charges, the actual time for the refund to reflect in your account may vary depending on your payment provider or financial institution. We appreciate your patience during this process.
  • LOLA disclaim any liability (including but not limited) to you and the Merchant for:
    • Any losses, claims, damages, costs, or expenses incurred by you or the Merchant arising from the refund.
    • Any misuse or unauthorized access to your account or any resulting liabilities, losses, damages, costs, or expenses incurred by you.
    • Any delays caused by external factors beyond our control.
  • You agree to use our products/services at your own risk. It is recommended that you review our refund policy, the Merchant's refund policy, and contact our customer support for any clarification or assistance regarding cancellations and refunds.
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